Help & Support

Need help? We're here to assist you. Browse our resources or contact us directly.

Frequently Asked Questions

Find answers to common questions about using Tanduu, payments, and more.

Contact Support

Get in touch with our support team via WhatsApp or email.

Common Help Topics

Getting Started

  • • How to create an account
  • • Setting up your seller profile
  • • Browsing and ordering services

Payments & Billing

  • • Payment methods accepted
  • • Understanding escrow protection
  • • Refund and cancellation policy

For Sellers

  • • Creating effective service listings
  • • Managing orders and deliveries
  • • Withdrawal and payout process

For Buyers

  • • How to place an order
  • • Requesting revisions
  • • Leaving reviews and ratings

Still need help?

Our support team is available to assist you